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round robin logic
Hi,
I want to assign the owner based on the round robin logic. I have used one custom object based on the condition the owner will be assigned dynamically. I have used record like below.
Campus User
C1 U1
C1 U2
C2 U1
C2 U2
If the campus as C1 the record will be assigned to U1 and next time assigned to U2. Similarly, it will work for remaining campus. Please help me how to achieve this.
Thanks,
Vijay
I want to assign the owner based on the round robin logic. I have used one custom object based on the condition the owner will be assigned dynamically. I have used record like below.
Campus User
C1 U1
C1 U2
C2 U1
C2 U2
If the campus as C1 the record will be assigned to U1 and next time assigned to U2. Similarly, it will work for remaining campus. Please help me how to achieve this.
Thanks,
Vijay
Please find the blog below which helps you attaining the above requirement.
https://success.salesforce.com/ideaView?id=087300000006tuZ
Hope this helps.
Best Regards,
Nagendra.P
In that blog, they are using custom application for round robin logic. I need to implement this logic using apex instead of custom application in app exchange.
Thanks,
Vijay
You can use
MOD(VALUE(Lead_Number__c), 3) formula to calculate result and by using below condition use can use in your code :
Round_Robin_ID = 0 is assigned to Queue A
Round_Robin_ID = 1 is assigned to Queue B
Round_Robin_ID = 2 is assigned to Queue C
For More details can you please have a look on :
https://yashi.com/blog/how-implement-round-robin-record-assignment-application-salesforce
https://help.salesforce.com/apex/HTViewSolution?id=000004000
Hope this helps you!
Please accept my solution as Best Answer if my reply was helpful. It will make it available for other as the proper solution.Let me know if anything else.
Best Regards
Narveer
i need u r help......
https://developer.salesforce.com/forums/?id=906F0000000AxfCIAS
as u have shown code for above link for parent to child when we will select for the parent to child
bt i need the select for all where i check the check all accounts should be selected and all contacts child should be shown in vf page....?
please let me get the code pleasee....