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QA OneQA One 

Unable to submit a case in help community


I am trying to submit a case for enabling person accounts but whenever I click on My Cases option or Submit a case button, it redirects me to the login page and when I login, it redirects me to the https://help.salesforce.com/home url. I am already logged in, not sure why it is asking me to login again and again.

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parth jollyparth jolly
Salesforce does not provide technical support for Developer Editions. Please See


From free developer edition you can not create a case.

You can call basic support and log a case via phone.

You can create a case on production environment and in sandbox.

I had a talk with premier support and get the confirmation.

Please mark this as a best answer if your query is resolved, so it will help others in future.

Paarth Jolly