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Jessica Louttit 22Jessica Louttit 22 

Transferring old trail head account badges

I no longer have access to my old trailhead account, it was tied with my previous works email address. Is there a way to transfer my badges to my new account?
SandhyaSandhya (Salesforce Developers) 
Hi Jessica Louttit,

You cannot move the data from one DE account to another. But if you wish to have the points/badges to move from one Trailhead account to another, then it's possible.

Please reach trailhead@salesforce.com with your query.

Hope this helps you!

Please accept my solution as Best Answer if my reply was helpful. It will make it available for other as the proper solution. If you felt I went above and beyond, you can give me kudos.
 
Thanks and Regards
Sandhya

 
parth jollyparth jolly
Hi,

A common request from Trailhead users is the ability to merge/transfer their Trailhead activity data (i.e. points and badges) from one account to another. The most common reason for this is when a learner changes companies and wants to move over the points and badges that they’ve earned against their old company account (or Developer Edition Org) to their new company account. 

 Before We Begin 
The following process assumes that the learner can still log into both the ‘from’ and ‘to’ Trailhead accounts. If the learner can no longer access the ‘from’ Trailhead account (e.g. they can no longer use their previous corporate login for Salesforce), we, unfortunately, cannot process the merge request.

 One more thing (this time for realz) 
Please note that the process of transferring Trailhead points and badges from one account to another is irreversible. Once this transfer/merge happens, there is no way for the learner to reverse the process and move their Trailhead points/badges back to the original account.

 What we need to initiate the merge process 
In order to transfer/merge Trailhead accounts, we need 2 things:

 (1) The user id for the ‘from’ Trailhead account 
 
To get this information, do the following:
 
 
 Login to the ‘from’ Trailhead account - the one you want to ‘give up’ and move points/badges from.
 
 
  Click on the ‘My Trailhead Account’ link under your name. 
 
 
 Copy the value after the ‘userId=xxxx’ portion of the URL. This is the ‘from’ user id. 
 
(2) The user id for the ‘to’ Trailhead account

Repeat the steps above to get the user id for the ‘to’ Trailhead account - the account that you want the points/badges transferred to. 

 Requesting the account merge 
Once you have the ‘from’ and ‘to’ user ids for your Trailhead account, please send an email to trailhead@salesforce.com with the ’Account merge’ subject line (mailto:trailhead@salesforce.com?subject=Account merge) and include the two ids. We will be in touch with you as soon as the merge process is complete.


Hope this helps you!
Best Regards,