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Khalid Abdullah 11Khalid Abdullah 11 

Process Builder: Criteria of "Owner ID" change not firing rule

When I try to fire a rule based off the Owner ID change in the criteria, it is not firing the rule. Any ideas what I'm doing wrong?

Just to be clear, the ID in the screenshot below is the Queue ID and not a user ID, but both seem to not work at this point.

User-added image
Khalid Abdullah 11Khalid Abdullah 11
Also, this is the Cases Object
SalesFORCE_enFORCErSalesFORCE_enFORCEr
Try to give 15 digit ID instead of 18 digit. And add another condition to check that OwnerId is changed otherwise it will fire on every update.
Santosh Dhamame 11Santosh Dhamame 11
1) I see you have used a 15 digit ID , try using 18 Digit
2) As per the attached screen shot , under Advanced drop down , if youhave enabled a check , try removing it and replicate the issue