function readOnly(count){ }
Sign Up ›
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
Learn More

Browse by Topic
ShowAll Questionssorted byDate Posted
+ Start a Discussion
Neel Kamal 6Neel Kamal 6 

Approval Process is not displaying on case object but record lock and email alert is working properly

I created two step Approval process on case object. Record detail and lock symbol is displaying after click on link in email. But unable to see history of Approval process and link of Accept and Reject(Screenshot-1). Same thing I checked on custom object and able to get Approval Process(Screenshot-2). Please help.
Records Snapshot
Screenshot-2 - Same approval process has created on custom object and working fine
Approval process displaying on Custom object
Best Answer chosen by Neel Kamal 6
karthikeyan perumalkarthikeyan perumal
Hello, 

kindly check the approval history relaetd list has been added in to page layout for case object. like below. 

User-added image

 

All Answers

karthikeyan perumalkarthikeyan perumal
Hello, 

kindly check the approval history relaetd list has been added in to page layout for case object. like below. 

User-added image

 
This was selected as the best answer
Neel Kamal 6Neel Kamal 6
Thanks thats worked.
karthikeyan perumalkarthikeyan perumal
Hello Neel kamal 6

mark best ANSWER If that's worked for you.

Thanks