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Prasad M
Case Clone
Hi Folks,
I need to create a cusotm button on case which will clone the information. In the process of doing it, I need to make few standard field values as blank. Like Subject, Entitlement and Asset. Not sure if its possible.
Thanks in advance for inputs!!!!
I need to create a cusotm button on case which will clone the information. In the process of doing it, I need to make few standard field values as blank. Like Subject, Entitlement and Asset. Not sure if its possible.
Thanks in advance for inputs!!!!
You can do that.But you have to fill standard required fields such as Case origin and Case Status.
And any other required fields in your Org.
Thanks.
So, do I need to include mandatory values in the script?
Below is the script:
{!REQUIRESCRIPT("/soap/ajax/22.0/connection.js")}
window.parent.location.href="/{!Case.Id}/e?clone=1&retURL=%2F{!Case.Id}&00N3100000FuBCL=&00N3100000FuBCQ=&00N3100000FuBCf=&00N3100000FuBCg=&00N3100000FuBCj={!Case.Subject}=/{!Case.Id}";
Yes prasad.