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Dana SonsDana Sons 

Data Loader - Salesforce Error calling web service operation: describeSObject - failed to send request

Can someone help me with this error? 

Apex Data Loader - Export to Salesforce failed.
We are using Apex Data Loader 24.0.0 and cliq_process.  Using Apex Data Loader & Cliq_process, we are exporting the data into Salesforce custom object. The process was working fine until yesterday. We are getting the following error:

2016-05-10 11:30:49,081 INFO  [main] controller.Controller initLog (Controller.java:404) - The log has been initialized
2016-05-10 11:30:49,088 INFO  [main] process.ProcessConfig getBeanFactory (ProcessConfig.java:103) - Loading process configuration from config file: C:\Program Files\salesforce.com\Data Loader\cliq_process\CIFWHDG\config\process-conf.xml
2016-05-10 11:30:49,161 INFO  [main] xml.XmlBeanDefinitionReader loadBeanDefinitions (XmlBeanDefinitionReader.java:315) - Loading XML bean definitions from file [C:\Program Files\salesforce.com\Data Loader\cliq_process\CIFWHDG\config\process-conf.xml]
2016-05-10 11:30:49,238 INFO  [CIFWHDG] controller.Controller initConfig (Controller.java:365) - The controller config has been initialized
2016-05-10 11:30:49,240 INFO  [CIFWHDG] process.ProcessRunner run (ProcessRunner.java:116) - Initializing process engine
2016-05-10 11:30:49,244 INFO  [CIFWHDG] process.ProcessRunner run (ProcessRunner.java:119) - Loading parameters
2016-05-10 11:30:50,565 INFO  [CIFWHDG] config.LastRun load (LastRun.java:96) - Last run info will be saved in file: C:\Program Files\salesforce.com\Data Loader\cliq_process\CIFWHDG\log\CIFWHDG_lastRun.properties
2016-05-10 11:30:50,581 INFO  [CIFWHDG] process.ProcessRunner run (ProcessRunner.java:127) - Logging in to: https://login.salesforce.com/services/Soap/u/24.0
2016-05-10 11:30:50,587 INFO  [CIFWHDG] client.PartnerClient login (PartnerClient.java:478) - Beginning Partner Salesforce login ....
2016-05-10 11:30:50,608 INFO  [CIFWHDG] client.PartnerClient loginInternal (PartnerClient.java:519) - Salesforce login to https://login.salesforce.com/services/Soap/u/24.0/services/Soap/u/24.0 as user data.integration@f-s-b.com
2016-05-10 11:30:51,064 INFO  [CIFWHDG] dao.DataAccessObjectFactory getDaoInstance (DataAccessObjectFactory.java:51) - Instantiating data access object: H:\AS400flr\SForce\CIFWHDG.csv of type: csvRead
2016-05-10 11:30:51,069 INFO  [CIFWHDG] process.ProcessRunner run (ProcessRunner.java:132) - Checking the data access object connection
2016-05-10 11:30:51,075 INFO  [CIFWHDG] process.ProcessRunner run (ProcessRunner.java:137) - Setting field types
2016-05-10 11:30:51,115 ERROR [CIFWHDG] client.PartnerClient runOperation (PartnerClient.java:332) - Error while calling web service operation: describeSObject, error was: Failed to send request to https://na12.salesforce.com/services/Soap/u/24.0/00DU0000000Xwe5
com.sforce.ws.ConnectionException: Failed to send request to https://na12.salesforce.com/services/Soap/u/24.0/00DU0000000Xwe5
 at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:120)
 at com.sforce.soap.partner.PartnerConnection.describeSObject(PartnerConnection.java:1115)
 at com.salesforce.dataloader.client.PartnerClient$10.run(PartnerClient.java:185)
 at com.salesforce.dataloader.client.PartnerClient$10.run(PartnerClient.java:177)
 at com.salesforce.dataloader.client.PartnerClient.runOperation(PartnerClient.java:328)
 at com.salesforce.dataloader.client.PartnerClient.describeSObject(PartnerClient.java:723)
 at com.salesforce.dataloader.client.PartnerClient.setFieldTypes(PartnerClient.java:676)
 at com.salesforce.dataloader.controller.Controller.setFieldTypes(Controller.java:133)
 at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:138)
 at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:100)
 at com.salesforce.dataloader.process.ProcessRunner.main(ProcessRunner.java:253)
Caused by: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
 at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
 at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
 at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)
 at com.sforce.ws.transport.JdkHttpTransport.connectRaw(JdkHttpTransport.java:133)
 at com.sforce.ws.transport.JdkHttpTransport.connectLocal(JdkHttpTransport.java:97)
 at com.sforce.ws.transport.JdkHttpTransport.connectLocal(JdkHttpTransport.java:92)
 at com.sforce.ws.transport.JdkHttpTransport.connect(JdkHttpTransport.java:88)
 at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:94)
 ... 10 more
Caused by: java.io.EOFException: SSL peer shut down incorrectly
 at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)
 ... 23 more
2016-05-10 11:30:51,125 FATAL [main] process.ProcessRunner topLevelError (ProcessRunner.java:238) - Unable to run process CIFWHDG
java.lang.RuntimeException: com.sforce.ws.ConnectionException: Failed to send request to https://na12.salesforce.com/services/Soap/u/24.0/00DU0000000Xwe5
 at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:162)
 at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:100)
 at com.salesforce.dataloader.process.ProcessRunner.main(ProcessRunner.java:253)
Caused by: com.sforce.ws.ConnectionException: Failed to send request to https://na12.salesforce.com/services/Soap/u/24.0/00DU0000000Xwe5
 at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:120)
 at com.sforce.soap.partner.PartnerConnection.describeSObject(PartnerConnection.java:1115)
 at com.salesforce.dataloader.client.PartnerClient$10.run(PartnerClient.java:185)
 at com.salesforce.dataloader.client.PartnerClient$10.run(PartnerClient.java:177)
 at com.salesforce.dataloader.client.PartnerClient.runOperation(PartnerClient.java:328)
 at com.salesforce.dataloader.client.PartnerClient.describeSObject(PartnerClient.java:723)
 at com.salesforce.dataloader.client.PartnerClient.setFieldTypes(PartnerClient.java:676)
 at com.salesforce.dataloader.controller.Controller.setFieldTypes(Controller.java:133)
 at com.salesforce.dataloader.process.ProcessRunner.run(ProcessRunner.java:138)
 ... 2 more
Caused by: javax.net.ssl.SSLHandshakeException: Remote host closed connection during handshake
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRecord(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at com.sun.net.ssl.internal.ssl.SSLSocketImpl.startHandshake(Unknown Source)
 at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
 at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
 at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(Unknown Source)
 at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(Unknown Source)
 at com.sforce.ws.transport.JdkHttpTransport.connectRaw(JdkHttpTransport.java:133)
 at com.sforce.ws.transport.JdkHttpTransport.connectLocal(JdkHttpTransport.java:97)
 at com.sforce.ws.transport.JdkHttpTransport.connectLocal(JdkHttpTransport.java:92)
 at com.sforce.ws.transport.JdkHttpTransport.connect(JdkHttpTransport.java:88)
 at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:94)
 ... 10 more
Caused by: java.io.EOFException: SSL peer shut down incorrectly
 at com.sun.net.ssl.internal.ssl.InputRecord.read(Unknown Source)
 ... 23 more
 
EnreecoEnreeco
This seems a connection issue with the SF server...I would say to retry later.
Which instance are you in?
Siva@63Siva@63
Hi Dana,

I am facing same issue, is your issue resolved? if so please share steps what you have did, it will be very helpful for me.
Thanks in advance.

//siva
redditUser__credditUser__c
Did anyone ever get this resolved? I am running into this issue currently. 
Ratna NutalapatiRatna Nutalapati
Did anyone resolve this. If yes could you please let me know the details.

2021-07-31 15:08:03,511 ERROR [ModalContext] client.PartnerClient runOperation (PartnerClient.java:350) - Error while calling web service operation: queryMore, error was: Failed to send request to https://your.my.salesforce.com/services/Soap/u/50.0
com.sforce.ws.ConnectionException: Failed to send request to https://your.my.salesforce.com/services/Soap/u/50.0
        at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:128)
        at com.sforce.soap.partner.PartnerConnection.queryMore(PartnerConnection.java:647)
        at com.salesforce.dataloader.client.PartnerClient$7.run(PartnerClient.java:164)
        at com.salesforce.dataloader.client.PartnerClient$7.run(PartnerClient.java:156)
        at com.salesforce.dataloader.client.PartnerClient.runOperation(PartnerClient.java:345)
        at com.salesforce.dataloader.client.PartnerClient.queryMore(PartnerClient.java:398)
        at com.salesforce.dataloader.action.visitor.PartnerQueryVisitor.writeExtraction(PartnerQueryVisitor.java:86)
        at com.salesforce.dataloader.action.visitor.AbstractQueryVisitor.visit(AbstractQueryVisitor.java:83)
        at com.salesforce.dataloader.action.AbstractExtractAction.visit(AbstractExtractAction.java:57)
        at com.salesforce.dataloader.action.AbstractAction.execute(AbstractAction.java:131)
        at com.salesforce.dataloader.controller.Controller.executeAction(Controller.java:173)
        at com.salesforce.dataloader.ui.SWTLoadRunable.run(SWTLoadRunable.java:58)
        at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Caused by: javax.net.ssl.SSLException: Connection reset
        at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:127)
        at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:350)
        at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:293)
        at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:288)
        at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:144)
        at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1408)
        at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1314)
        at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:440)
        at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:411)
        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
        at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:394)
        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
        at com.salesforce.dataloader.client.HttpClientTransport.getContent(HttpClientTransport.java:133)
        at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:106)
        ... 12 more
        Suppressed: java.net.SocketException: Connection reset by peer: socket write error
                at java.base/java.net.SocketOutputStream.socketWrite0(Native Method)
                at java.base/java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:110)
                at java.base/java.net.SocketOutputStream.write(SocketOutputStream.java:150)
                at java.base/sun.security.ssl.SSLSocketOutputRecord.encodeAlert(SSLSocketOutputRecord.java:81)
                at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:381)
                ... 33 more
Caused by: java.net.SocketException: Connection reset
        at java.base/java.net.SocketInputStream.read(SocketInputStream.java:186)
        at java.base/java.net.SocketInputStream.read(SocketInputStream.java:140)
        at java.base/sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:476)
        at java.base/sun.security.ssl.SSLSocketInputRecord.readHeader(SSLSocketInputRecord.java:470)
        at java.base/sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:160)
        at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:110)
        ... 30 more
2021-07-31 15:08:03,516 ERROR [ModalContext] action.AbstractAction handleException (AbstractAction.java:222) - Exception occured during loading
com.salesforce.dataloader.exception.ExtractException: Failed to send request to https://your.my.salesforce.com/services/Soap/u/50.0
        at com.salesforce.dataloader.action.visitor.AbstractQueryVisitor.visit(AbstractQueryVisitor.java:89)
        at com.salesforce.dataloader.action.AbstractExtractAction.visit(AbstractExtractAction.java:57)
        at com.salesforce.dataloader.action.AbstractAction.execute(AbstractAction.java:131)
        at com.salesforce.dataloader.controller.Controller.executeAction(Controller.java:173)
        at com.salesforce.dataloader.ui.SWTLoadRunable.run(SWTLoadRunable.java:58)
        at org.eclipse.jface.operation.ModalContext$ModalContextThread.run(ModalContext.java:121)
Caused by: com.sforce.ws.ConnectionException: Failed to send request to https://your.my.salesforce.com/services/Soap/u/50.0
        at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:128)
        at com.sforce.soap.partner.PartnerConnection.queryMore(PartnerConnection.java:647)
        at com.salesforce.dataloader.client.PartnerClient$7.run(PartnerClient.java:164)
        at com.salesforce.dataloader.client.PartnerClient$7.run(PartnerClient.java:156)
        at com.salesforce.dataloader.client.PartnerClient.runOperation(PartnerClient.java:345)
        at com.salesforce.dataloader.client.PartnerClient.queryMore(PartnerClient.java:398)
        at com.salesforce.dataloader.action.visitor.PartnerQueryVisitor.writeExtraction(PartnerQueryVisitor.java:86)
        at com.salesforce.dataloader.action.visitor.AbstractQueryVisitor.visit(AbstractQueryVisitor.java:83)
        ... 5 more
Caused by: javax.net.ssl.SSLException: Connection reset
        at java.base/sun.security.ssl.Alert.createSSLException(Alert.java:127)
        at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:350)
        at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:293)
        at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:288)
        at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:144)
        at java.base/sun.security.ssl.SSLSocketImpl.decode(SSLSocketImpl.java:1408)
        at java.base/sun.security.ssl.SSLSocketImpl.readHandshakeRecord(SSLSocketImpl.java:1314)
        at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:440)
        at java.base/sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:411)
        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
        at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
        at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
        at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
        at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:394)
        at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
        at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
        at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
        at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:110)
        at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
        at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:108)
        at com.salesforce.dataloader.client.HttpClientTransport.getContent(HttpClientTransport.java:133)
        at com.sforce.ws.transport.SoapConnection.send(SoapConnection.java:106)
        ... 12 more
        Suppressed: java.net.SocketException: Connection reset by peer: socket write error
                at java.base/java.net.SocketOutputStream.socketWrite0(Native Method)
                at java.base/java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:110)
                at java.base/java.net.SocketOutputStream.write(SocketOutputStream.java:150)
                at java.base/sun.security.ssl.SSLSocketOutputRecord.encodeAlert(SSLSocketOutputRecord.java:81)
                at java.base/sun.security.ssl.TransportContext.fatal(TransportContext.java:381)
                ... 33 more
Caused by: java.net.SocketException: Connection reset
        at java.base/java.net.SocketInputStream.read(SocketInputStream.java:186)
        at java.base/java.net.SocketInputStream.read(SocketInputStream.java:140)
        at java.base/sun.security.ssl.SSLSocketInputRecord.read(SSLSocketInputRecord.java:476)
        at java.base/sun.security.ssl.SSLSocketInputRecord.readHeader(SSLSocketInputRecord.java:470)
        at java.base/sun.security.ssl.SSLSocketInputRecord.decode(SSLSocketInputRecord.java:160)
        at java.base/sun.security.ssl.SSLTransport.decode(SSLTransport.java:110)
        ... 30 more