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Salesforce Admin Check for Exisitng Case with Apex trigger
Hi Guys,
please can someone point me in the direction of how to check if an existing case with a particular Subject exists, if it does- do not create a new one. I am using this for the start of an existing process builder workflow where - the trigger is constantly checking if a case with the subject already exists, if it does, skip creating else create a new case.
Any help would be much appreciated. :)
Thanks
please can someone point me in the direction of how to check if an existing case with a particular Subject exists, if it does- do not create a new one. I am using this for the start of an existing process builder workflow where - the trigger is constantly checking if a case with the subject already exists, if it does, skip creating else create a new case.
Any help would be much appreciated. :)
Thanks