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Sinka Tinko 1Sinka Tinko 1 

Difference between Customization, Implementation, Integration and Configuration.


Can anyone please help me differentiate between the above meanings. Appreciate your help.

Best Answer chosen by Sinka Tinko 1
Medhya MahajanMedhya Mahajan

In layman language these terms mean:
  • Customization - Writing Apex Code.
  • Implementation - What approach will you use ( like workflow, flow, approval etc)
  • Integration - Connecting Salesforce to some other software.
  • Configuration - That does not require code. Point and click features.
Please mark the answer as solved if this resolves your query.

Medhya Mahajan