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Rajiv Data migration without change Date and Timestamp
Hi Everyone,
I need some suggestion. We are using Email to Case feature, where we send an email to the users and records it's responses too. Now we want to shift all case data and it's responses to the custom object. All these responses are sent from different time zone. We don't want to messed up with the date field. So If I am in PST zone and migrate all data, will it change all the date field and timestamp? Want is the best practice should I consider to migrate data, so that date and timestamp won't get changed. Any help will be greatlyappreciated.
Regards,
Rajiv
I need some suggestion. We are using Email to Case feature, where we send an email to the users and records it's responses too. Now we want to shift all case data and it's responses to the custom object. All these responses are sent from different time zone. We don't want to messed up with the date field. So If I am in PST zone and migrate all data, will it change all the date field and timestamp? Want is the best practice should I consider to migrate data, so that date and timestamp won't get changed. Any help will be greatlyappreciated.
Regards,
Rajiv
Rajiv - I assume you're talking about the created and/or lastmodified dates? If so, you can log a case with support and have them enable audit field editing, which will provide you the ability to set those yourself when you migrate to your new custom object. They will only enable this temporarily, however.