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bobnunny1bobnunny1 

Cannot Find Entitlement Management for Trailhead

I am using Trailhead "Getting Started with Entitlements" and cannot find Entitlement Management in my Quick Search of Setup.  I have it in my regular Salesforce Org, but not my Developer Edition Org.  Do I need to open a ticket to get this?
Craig D AllenCraig D Allen
You probably have an older Developer Edition org that was created before Entitlements were enabled for DE orgs. Yes, open a case with the DE Org ID and request that Service Cloud with Entitlements be enabled in your org. Good luck!
Craig StegerCraig Steger
I have the exact same issue but havent been able to get it resolved yet through submitting a case to the support team.  Did you have any luck with getting Entitlement Management available in your org?