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April Barclay 8
Create a home page component that shows a case that where the status has changed to Email Pending
I would like to create a home page component that displays an cases that a user owns where the status has changed to Email Received. We use this status to indicate when a case receives an outside email response. This would prevent a user from having to go to the cases tab and look at a list view of those cases that changed. It would display similar to Recent Items. Any thoughts? I assume this would need to be a VF component