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Less record types shown in profile compared to the record types actually present in object
Hello,
I have 9 record types in Contact object, but when i check the profile for system admin, in object setttings it only shows 3 record types.
What can be reason
I have 9 record types in Contact object, but when i check the profile for system admin, in object setttings it only shows 3 record types.
What can be reason
You can goto the record types page of contact. And the record types are inactive. Thats the reason it is not displayed to the system admin profile.
Enable it and check the profile once again. it will work.
Mark it as answer if it solves ur query.
Thanks
Manoj S
All Answers
I am attaching the screenshot from my developer org. Kindly confirm whether you are in the same screen.. Looking for record types.
Even if the record type is not assigned to that specfic profile you will be able to see that.
Let me know if you need any help. If it solves your query mark it as answer.
Thanks
Manoj S
You can goto the record types page of contact. And the record types are inactive. Thats the reason it is not displayed to the system admin profile.
Enable it and check the profile once again. it will work.
Mark it as answer if it solves ur query.
Thanks
Manoj S