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nitin sharma 190nitin sharma 190 

Cross object workflows

Hi Everybody,

I am learining about cross object workflows.I could see that if i craete a workflow then I can update a field on the account which is the parent object whereas when I create a workflow on the contact object I do not have the option to update a field on the account object,Why is it so?

From the contact object I can update the contact object with the values on the account account record.

Why contact is not allowed to update accoint object and opportunity is allowed to update a field on the account object.Can somebody explain?

Thanks,


 

@Karanraj@Karanraj
Cross-object workflow field update in salesforce is very limited. Not all standard objects are supported in cross object field updated in workflow rule. It is supported only in the master-detail relationship but using Lightning Process builder you can able to overcome those limitations in salesforce. 

Salesforce release note detail - http://releasenotes.docs.salesforce.com/en-us/spring15/release-notes/rn_forcecom_process_visually_automate.htm#rn_forcecom_visually_automate

Process builder trailhead module - https://developer.salesforce.com/trailhead/business_process_automation/process_builder
nitin sharma 190nitin sharma 190
Thanks for your reply,

As far as I know the relationship between account and contact is master Detail relationship because when I delete Account all associated contacts also gets deleted.Bottom line is that I cannot update account from contact using workflows.If i want to do that then I have yo use lighitng process buider,Am i right?