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Charina Enriquez 4
Missing trailhead badges and points
I have lost all badges and points after logging back in after a few weeks of inactivity. How do I retrieve my badges?
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Are you 100% sure you are logging in using the same credentials as before? Might be worth checking in your emails for the confirmation you received to make sure?
Mine was a username issue as I had a separate one for the developer sandbox.
Charina, I noticed badges/points # changed during the day. I do have different username at one point which make things more complicated, however, I have contacted SF but I haven't heard back from them yet.