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ChinnoduChinnodu 

when stage is closed in case object and recordtype is'com' then any user can editable these fileds (product__c and prdouctfamily__c)

Hi All,

when stage  is closed in case object and recordtype is'com' then user can editable these fileds (product__c and prdouctfamily__c), how to we can ac hive this.

Regards,
Viswa
Always ThinkinAlways Thinkin
Hi Viswa, have you added those fields to the Case Closed Layout and assign that Layout to the Profiles that need to edit the fields?