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Piyush Nath 1Piyush Nath 1 

Console | mini layout | Show updated data

Hi all,

i have a requirement to show updated value in cansole view left side pannel inside section contact details in case layout. (i am showing contact as an object in left side panel)
We are doing some action on contact object when case is opened, but fields which are show in mini layout of contacts are not showing updated value which has changed when case was opened. where as its showing old value.
But when i check in system data is getting updated as per requirement but not showing in the console view output.

can anyone let me know ,how can i refresh the output which is shown in left side of panel of console with updated value of contact.


to further explain:-
suppose there is a contact named First name :Piyush Last name:Nath , when case is created and opened for the same user, i am changing Lastname to Kumar. so in my layout left side panel where i am showing contact details ,it should populate Piyush Kumar, but its showing old data as Piyush Nath. I want to show updated value every time Case is opened.