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sharath Tsharath T 

Hi All, I'm not able to view the account related list in contact page layout. May I know the reason for this?

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Best Answer chosen by sharath T
JyothsnaJyothsna (Salesforce Developers) 
Hi Sharath,

From Setup, enter Account Settings in the Quick Find box, then select Account Settings.
Select Allow users to relate a contact to multiple accounts.
Add the Related Contacts related list to the account page layouts your reps use.
From Setup, enter Accounts in the Quick Find box, then select Page Layouts.
Next to the appropriate page layout, click Edit.
Select Related Lists.
Drag Related Contacts onto the page layout. Because the Related Contacts related list automatically includes all direct contacts, you can remove the Contacts related list on your account page layouts.

For your reference, I am attaching the screenshots please check it once.

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User-added image




User-added image


Let me know if it solves your problem.

Best Regards,
Jyothsna

All Answers

JyothsnaJyothsna (Salesforce Developers) 
Hi Sharath,

From Setup, enter Account Settings in the Quick Find box, then select Account Settings.
Select Allow users to relate a contact to multiple accounts.
Add the Related Contacts related list to the account page layouts your reps use.
From Setup, enter Accounts in the Quick Find box, then select Page Layouts.
Next to the appropriate page layout, click Edit.
Select Related Lists.
Drag Related Contacts onto the page layout. Because the Related Contacts related list automatically includes all direct contacts, you can remove the Contacts related list on your account page layouts.

For your reference, I am attaching the screenshots please check it once.

User-added image





User-added image




User-added image


Let me know if it solves your problem.

Best Regards,
Jyothsna
This was selected as the best answer
sharath Tsharath T
Thank you Jyothsna for the quick reply. It worked. Another Quick question, why I'm not able to see Accounts as related list in contact, whereas I could see the Related Accounts related list on Contacts. This won't affect my many to many relationship between Accounts & Contacts (which is a standard feature in summer 2016). Am I right?

Thanks,
Sharath T