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pavan kumar 177pavan kumar 177 

Process builder is not working as expected

I got a requirement like I have case record type called customer.Whenever any case is created with specific set of fields.i need to update specific field in opportunity.
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So,In that record type Look up relationship is there with opportunity.So, i write a process in process builder it is not updating anything.Even i met the criteria.

for reference: 

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deepak balur 19deepak balur 19
Do you have an 18 dig ID provided?  If you see no errors then most likely this is not being executed.