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jaw999jaw999 

Switch from Email to SMS identity verification

SMS verification is enabled for my org. I still get email verifications. How do I change to get text only? I chose email in the past but cannot find the change back option and I feel like an idiot. Cannot find how to switch. 
Amit Chaudhary 8Amit Chaudhary 8
Please check below post. I hope that will help you
1) http://help.salesforce.com/HTViewSolution?id=000175978
2) https://help.salesforce.com/HTViewSolution?id=000198756&language=en_US

All FAQ
3) https://help.salesforce.com/HTViewSolution?id=000176035

SMS-based Identity Confirmation provides users the possibility to receive the 5-digit verification code by SMS when they are challenged to authenticate a new IP address or a new device / browser from where they are logging in. Learn how to enable identity confirmation, below. 

Resolution

Salesforce classic UI: Go to Setup | Security Controls | Session Settings, check box for Enable the SMS method of identity confirmation

New Lightning UI: Click on the top-right Gear | Setup Home | Security | Session Settings, check box forEnable the SMS method of identity confirmation.

The System Admin can add the mobile with the proper format under the User detail page and the mobile number is automatically considered verified

NOTE:- Please add phone number on user profile

Let us know if this will help you
 
jaw999jaw999
As mentioned in my question, SMS verification is enabled for my org.
When I login from a new location, it sends an email.
It does not send an SMS.
It does not ask me if I want email or SMS.
How do I get it back to SMS?
Amit Chaudhary 8Amit Chaudhary 8
Is phone number is added on your user profile ?

Please check below post
1) https://help.salesforce.com/apex/HTViewSolution?urlname=How-to-verify-a-valid-mobile-number&language=en_US

1. At the top of any Salesforce page, click the down arrow next to your name.
2. From the menu under your name, select Setup or My Settings (whichever one appears).
3. From the left panel, select one of the following:
 
  • If you clicked Setup, select Manage Users | Users | click on your username.
  • If you clicked My Settings, select Personal | Advanced User Detail.
4. From the User Detail page, to the right side of the Mobile field, click Add or Change.
5. Enter a valid mobile number without any spaces or dashes, and then click Send me a text message.
6. Enter the verification code received via SMS, and then click Verify my code.
7. You'll return to the User Detail page and your mobile number will be verified.

Let us know if this will help you
 
jaw999jaw999
I have a valid number in there already. I verified it by selecting change and re-entering it. But it's not a new number.
jaw999jaw999
How would one know what verification will happen without trying a login from a new location?
Kamlesh ChoudharyKamlesh Choudhary
It's two step process.
Step 1>
New Lightning UI: Select the top-right Gear | Setup Home | Security | Session Settings, check box for Enable the SMS method of identity verification
Salesforce classic UI: Select Setup | Security Controls | Session Settings, check box for Enable the SMS method of identity verification

Step 2>
Under Setup ->User  -> Edir
Enter your mobile no with proper format. Like +Contrycode Mobile#
   +1 5034440579
   +91 5034440579