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Robin Gray
Editing another users task
We have admins that set up task for sales reps, however, once they are assigned to the reps the admins can't edit them. Is there a way to allow someone below you in the heirarchy to edit task of others?
You need to setup role hierarchy to implment the above functionality. Please check below link:
https://help.salesforce.com/apex/HTViewHelpDoc?id=security_controlling_access_using_hierarchies.htm&language=en
Hope this helps to you.
Thanks,
Gaurav
If the above answer solve you problem, please select it as best else, can you please explain the issue you are facing with it.