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Saleforce mail correspondence configuration
Is there a possibility in Salesforce to configure all external emails from clients go as well as to be integrated automatically in Saleforce. The idea is that if an email is received from a client such email to be integrated automatically in the system without having to use a mail client application such as Outlook etc. Is that feasible in Salesforce and how it can be achieved?
Refer below link for the documentation :
https://help.salesforce.com/HTViewHelpDoc?id=outlookcrm_install.htm&language=en_US