function readOnly(count){ }
Starting November 20, the site will be set to read-only. On December 4, 2023,
forum discussions will move to the Trailblazer Community.
+ Start a Discussion
Trevor DintinoTrevor Dintino 

Visualizing Your Data mixup

I keep getting the feedback that my data is not grouped by status, but cannot figure out how to group it by that.... I grouped it by opened or closed... Can I get some advice on which step I'm missing? 
User-added image

 
suresh sanneboina 4suresh sanneboina 4
Hi

From the image i could see that you are grouping by 2 fields open and closed. Instead you can group by Status which you will get both the open and closed.
SandhyaSandhya (Salesforce Developers) 
Hi Trevor Dintino,

The report should be grouped by the Status field on Case.
 
to accomplish this step, you need to drag a status field from the left corner of the page and place it in "drop a field here to create a grouping."

please see below snapshot

User-added image


User-added image



Please accept my solution as Best Answer if my answer was helpful. It will make it available for other as the proper solution. If you felt I went above and beyond, you can give me kudos.
 
Thanks and Regards
Sandhya