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Olivia Porter 1
Change the archive days
Hello, I have been to this documentation: https://help.salesforce.com/apex/HTViewSolution?urlname=Increasing-Archive-Days-for-your-Organization&language=en_US that states I need to open a case in order to increase my archived Activities/Tasks to more then 365 days. This is my attempt at asking. Is there another way of getting this done? Can I query for the archived files myself? Any help would be greatly appreciated, I am looking to be able to pull tasks from 2 years ago.
Please have a look at this : https://developer.salesforce.com/docs/atlas.en-us.soql_sosl.meta/soql_sosl/field_history_soql.htm