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Lakshmi SLakshmi S 

Lead rules

Hi All

what are the lead assignment rules? and how it will work?
Best Answer chosen by Lakshmi S
Dutta SouravDutta Sourav
Hi Lakshmi,

Lead assignment rules are used to  change the owner of  a newly created or reassigned lead based on a set of rules defined by the system administrator. Lead assignment rules are used to ensure that lead records are assigned (or re-assigned) to the correct user or queue for action.

Check these links:
https://help.salesforce.com/apex/HTViewHelpDoc?id=creating_assignment_rules.htm&language=en

https://help.salesforce.com/htviewhelpdoc?id=customize_leadrules.htm

Best Regards,
Sourav

All Answers

Dutta SouravDutta Sourav
Hi Lakshmi,

Lead assignment rules are used to  change the owner of  a newly created or reassigned lead based on a set of rules defined by the system administrator. Lead assignment rules are used to ensure that lead records are assigned (or re-assigned) to the correct user or queue for action.

Check these links:
https://help.salesforce.com/apex/HTViewHelpDoc?id=creating_assignment_rules.htm&language=en

https://help.salesforce.com/htviewhelpdoc?id=customize_leadrules.htm

Best Regards,
Sourav
This was selected as the best answer
Lakshmi SLakshmi S
Hi Sourav Thanks for your reply.
Rakesh51Rakesh51
Lead Assignment Rules – Specify how leads are assigned to users or queues as they are created manually, captured from the web, or imported via the lead import wizards. Check out this article for more details http://www.redargyle.com/blog/how-to-set-up-lead-assignment-rules-in-salesforce/