• Paul Larson
  • NEWBIE
  • 0 Points
  • Member since 2016

  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 0
    Questions
  • 2
    Replies
I was thinking that is a good idea that we can share our trailhead scores with friends or team work, for fun o just to monitor the progress.
Can some one suggest a way/workaround for this scenario.

Our email marketing team sends sales emails to contacts (leads) in our database (SFDC) with the obective to get response from them. The email messages are categorized under multiple themes e.g. 'A', 'B', 'C' etc. Based on prospect's response individual email marketing rep. has to update the SFDC record as Cold or Warm or Hot.

If the prospect responds to 'A' message SFDC record should be updated for that message or theme only. So a prospect response could be a cold or warm or hot for message 'A' or 'B' or 'C'.
I thought of using 3 checkboxes as Cold, Warm, Hot for message A, 3 more checkboxes for message B. As I am going to have 8 types of messages I need to create 8*3=24 checkboxes.

I don't feel this is the way. Can some one suggest an approach for this, so that I can pull reports for type of response for the respective message type.

Thank you