• ak12345
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Hi, 
 

I've re-stepped through the instructions multiple times, but can't seem to get the "online" button to show when my Live Agent console is online. For the last step to 'test your chat', my offline button does not change to online when I change my LiveAgent status to online. There's no error, but I'm not able to go through the rest of the module. Any suggestions of what could be wrong? 

Hi, 
 

I've re-stepped through the instructions multiple times, but can't seem to get the "online" button to show when my Live Agent console is online. For the last step to 'test your chat', my offline button does not change to online when I change my LiveAgent status to online. There's no error, but I'm not able to go through the rest of the module. Any suggestions of what could be wrong? 

I am unable to move forward with the Module ''Set up Social Sign-on Unit'' (https://trailhead.salesforce.com/identity/identity_external/identity_external_social) in Trailhead as the challenge is to set up a Google Social Sign-on, however it seems that the Registration Handler provided is for Facebook rather than Google. Is someone able to provide some support /suggestions on this so I can move forward please? 

Registration Handler provided: https://github.com/salesforceidentity/IdentityTrail-Module3 and use Module3RegistrationHandler.cls