I'm working on the "Prep for Einstein Bots" unit in Trailhead and after running through the steps get the following error during the Verification:

Step not yet complete... here's what's wrong:
We can't find a Live Agent license. Make sure you ran the setup flow.

However, when I look at the Company Info for the playground I'm using, there are Live Agent licenses active. I've created a  couple of different playgrounds in case there was a problem with the playground, but it doesn't appear to be the case.

Any thoughts or ideas?

Problem is with the Lightning Experience Customization > Create and Customize List Views.

I've gone through the unit, successfully completed the challenge.  It still indicates it is incomplete.  It's preventing the trail from showing complete.

Problem is with the Lightning Experience Customization > Create and Customize List Views.

I've gone through the unit, successfully completed the challenge.  It still indicates it is incomplete.  It's preventing the trail from showing complete.