• Tom Stewart 23
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I am not sure where to post this so I am posing here.


I tried to download ADM201 – study guide from the below link but I am getting 6 page pdf file -




I assume there was something 50+ pages pdf file for ADM 201 study guide.


Anyone knows where to download correct ADM201 study guide?




Anyone from SFDC, pls correct the attachment(study guide). It is linking to wrong pdf.

  • July 25, 2011
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Hello All,


please send me the link or dumes on my email id dhirajmanpe@gmail.com




I need to identify for a given case whether the owner of the case is a queue or an agent.


When I query the CASE table for OwnerId field, it gives me different string values and I was hoping to identify how to differentiate between whether this OwnerId references a Queue or if it references an agent.


Any clues?