Hi, I'm implementing Entitlements, Milestones and processes with them.
The problem is that I'm required to make a report as the one in the picture. the left column has the names of the processes I'm implementing and the rest of the columns are the milestones implemented in each process. This report is Monthly, but there is another Querterly and one Anual. I'm having a hard time trying to figure out how to outcome this challenge because all the limitantions I'm finding with Entitlements and its report type.
Thanks in advance for all your help.

Hi,
 Stuck at Challenge no:6
Challenge Not yet complete... here's what's wrong: 
We can't find the Cloudy Weather response sent reusable text. Ensure the Macro adds the Cloudy Weather response sent reusable text to the description.
Also not able to add Update Case action in Instruction.

Completed all the steps mentioned above related to this error.
Please help on this.

Thanks,
Krutika
 

We are using Shield Platform Encryption...
And we need to encrypt the content of some formula fields.(Formula fields can not be encrypted)
To solve it. It is necessary; Create a new field of some other type (Text / URL), and the functionality migrate it to a Workflow / ProcessBuilder / Trigger.
We cannot use Workflows because the "HYPERLINK" function does not exist there.
We did the test by creating a field type "TEXT" and a field type "URL" That are updated by a process builder.


* The first problem is that it returns a concatenation of the url + the friendly text + additional words:   “_HL_ENCODED_www.example.com_HL_friendly Text_HL__blank_HL_Undo”
* For a field of type "TEXT" we cannot click on the hyperlink. (because it is plain text).
*For the URL field the full address is shown, you cannot put a friendly text. (besides the extra words that the process builder puts.)


We need a solution to have a link but with a friendly text, without using formula fields or lighning compones / VFP.
Any ideas?