Hi all,

I'm trying to start the "Lightning Experience Rollout Specialist" superbadge, but failing at the first hurdle.
The instructions state to setup a new playground, which i have done, and then install an unmanaged package... which gives me this message:

Insufficient Privileges
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.

Next to the package link there is a support link to this page, for problems when installing:

https://force.desk.com/customer/en/portal/articles/2710899-installing-a-package-or-app-to-complete-a-trailhead-challenge?b_id=13478

I've followed this as far as I can, which takes me to point 10, when installing unmanaged packages, and states I should be prompted to login to the playground.. but i am not.

Does anyone have any advice, or has gone through this process before?
Many thanks,
Simon
 

Hi all,

I'm trying to start the "Lightning Experience Rollout Specialist" superbadge, but failing at the first hurdle.
The instructions state to setup a new playground, which i have done, and then install an unmanaged package... which gives me this message:

Insufficient Privileges
You do not have the level of access necessary to perform the operation you requested. Please contact the owner of the record or your administrator if access is necessary.

Next to the package link there is a support link to this page, for problems when installing:

https://force.desk.com/customer/en/portal/articles/2710899-installing-a-package-or-app-to-complete-a-trailhead-challenge?b_id=13478

I've followed this as far as I can, which takes me to point 10, when installing unmanaged packages, and states I should be prompted to login to the playground.. but i am not.

Does anyone have any advice, or has gone through this process before?
Many thanks,
Simon