So I convinced my executive team to triple the annual spend for CRM from what they had to move to salesforce.... no small task. The problem is I’m trying to find a way to do a CSAT survey on case close without added cost... in the sales process I expressed this several times and thought it would be included but I probably didn’t do enough due-diligence. At any rate, has anyone done this successfully on their own without having to buy an add-on?

I am new to programming in apex am studding from apex code developer guide.

 

I need some assignments so that I can practices some body provide me some link on a PDF so that I cold get some help.