Hello Guys,

I need to capture email reply in Salesforce. For example let's take a scenario I have sent an email to one contact from send an email button from the custom object activity history related list. As soon as I send the mail, Contact will receive mail in his outlook or mailbox . If the contact try to reply over the mail from outlook or gmail then will Salesforce capture this reply automatically? If not how can I achieve this and capture automatically reply ? Please suggest. Thanks.

Regards,
Rajiv