Hi, we are using site.com that re-directs on our website for links such as /join-us to /s/join-us or /donate to /s/donate. 

When entering the link in Facebook, it automatically adds a query string to the URL (e.g. fbclid=IwAR2BRa0DKzZY-2q4p4S8JVoEy2jHTufPlAL-cGtE2Xs1v6rlaGcIf_DuYbA) and this is not re-directed correctly. Is there a way of forcing redirections to ignore the query string?

e.g. https://www.company.org.au/join-now?fbclid=IwAR2BRa0DKzZY-2q4p4S8JVoEy2jHTufPlAL-cGtE2Xs1v6rlaGcIf_DuYbA DOES NOT REDIRECT

https://www.company.org.au/join-now DOES REDIRECT

Appreciate your help. Thanks!

Regarding the Spring '21 Security update, we have received an email stating our instance might be affected as we use Lightning web components (I don't believe we use Aura).

With this, is there any way to determine if we use non-global Apex methods OR if our Apex properties have a private or protected access modifier?

Thank you

I would appreciate anyone can provide input on why Scheduled batch fails.
1. scheduleBatch fails quietly without reporting error to user/admin
2. scheduleBatch fails when there's transient type on it's state (perhaps when it executes it encounters GACK because type is missing)
3. transient type gets created, and we have no way to understand why or how

Thank you.

Hi! I have my Account object set to Private for OWD settings. Without any sharing rule present, users can only access records they own. 
On community, if Contact A is associated with Account B, the account B record is still visible by contact A regardless of who owns the account B record. 

Is it possible to restrict visibility of associated records in community? In this example, is it possible that Account B record will not be visible when Contact A  logs in to community? Can it be done by any apex managed sharing/coding?

 

We are implementing SSO for Salesforce. If we check the option - Prevent login from https://login.salesforce.com, will it also affect Remedyforce users? Will it also block access to their login from login.salesforce.com?

I have an escalation rule created with the following settings
Rule criteria: 
(Case: Status EQUALS New,In Progress) AND (Case: Case Record Type EQUALS Overdue Phase)

How escalation times are set : When case is created

Escalation Actions:
1. Escalate at 24 Hours and 0 minutes - Assign To - Team 1
2. Escalate at 48 Hours and 0 minutes - Assign To - Team 2

Team 2 will then assign the case to another user. Is it possible to trigger the Escalation rule again? After 24 hours the case will then be escalated to Team 1 then to Team 2, like a loop process? I understand this cannot be done on the escalation rule itself. How about by using trigger or flow? Thank you.

I have an escalation rule created with the following settings
Rule criteria: 
(Case: Status EQUALS New,In Progress) AND (Case: Case Record Type EQUALS Overdue Phase)

How escalation times are set : When case is created

Escalation Actions:
1. Escalate at 24 Hours and 0 minutes - Assign To - Team 1
2. Escalate at 48 Hours and 0 minutes - Assign To - Team 2

Team 2 will then assign the case to another user. Is it possible to trigger the Escalation rule again? After 24 hours the case will then be escalated to Team 1 then to Team 2, like a loop process? I understand this cannot be done on the escalation rule itself. How about by using trigger or flow? Thank you.

Regarding the Spring '21 Security update, we have received an email stating our instance might be affected as we use Lightning web components (I don't believe we use Aura).

With this, is there any way to determine if we use non-global Apex methods OR if our Apex properties have a private or protected access modifier?

Thank you

Hi,

When you add a query string to a page, it loads as expected. However, when you add a query string to an address that is either a 301 redirect or an alias in Site.com, the page does not load. The examples below:

Normal Page:
Without Query String - http://www.example.com/test-folder/test-page (works)
With Query String - http://www.example/test-folder/test-page?mkto=abc (works)

301 Redirect:
Without Query String - http://www.example.com/test-folder/test-redirect (works)
With Query String - http://www.example.com/test-folder/test-redirect?mkto=abc (fails)

Alias:
Without Query String - http://www.example.com/test-folder/test-alias (works)
With Query String - http://www.example.com/test-folder/test-alias?mkto=abc (fails)

 

- Anthony