We have managed to create an EmailMessage record and set up an EmailMessageRelation with a contact. The EmailMessage record shows up on the contact activity timeline as expected and the email tracking shows up as 'Unopened'. However, further email opens are not being tracked/getting updated on the EmailMessage record.
Note: the 'MessageIdentifier' isn't set up on the EmailMessage record. I am not sure if this is causing the email tracking issue. Any pointers on the email tracking would be much appreciated.
We want to track the email and links that how many time email is opened and links are clicked and that to by using tracking pixel.
Could anybody help that how can we create tracking pixel in Salesforce it is as same as salesforce embeds when email is fired using email templates and tracks are updated which can be shown at HTML Email Status related list.
I have a requirement to integrate salesforce with google adwords. so that we can create ,run and stop a campaign through salesforce. i just need a bit of help to start with code. we can integrate it with SOAP API. has anyone done it before?
Thanks in advance