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  • Eric Perowne
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16 replies

How to unlock a record that is in an approval process?

I have a record of the Incident object that is automatically submitted for approval upon creation. The approval process locks the record, but I would like to unlock it right away.

Now in my trigger I have:

trigger IncidentBeforeTrg on Incident__c (before insert, before update) {
for(Incident__c newInc:trigger.New){
if(Trigger.isUpdate && Approval.isLocked(newInc.Id)){
Approval.unlock(newInc.Id);
}
}
}

But this does not seem to be doing anything. What am I missing?