• Bob James 8
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Wondering if anyone has tackled this.
An Apex Trigger that looks at an inbound email (before insert, before update), and if there is an Attachment, and the Attachment is of certain File Types (.zip, .mp4, etc.) it does not create/update the case AND an email is sent to the sender notifying them that File Type is not accepted and to plesse resend their email with accepted File Type (.jpg, .png, .pdf).
Wondering if anyone has tackled this.
An Apex Trigger that looks at an inbound email (before insert, before update), and if there is an Attachment, and the Attachment is of certain File Types (.zip, .mp4, etc.) it does not create/update the case AND an email is sent to the sender notifying them that File Type is not accepted and to plesse resend their email with accepted File Type (.jpg, .png, .pdf).