I am unable to close the cases even i have the permissions to close from profile level and OWD as well.and previously I was able to close this kind of cases .
I am trying to close the the case from console and I am getting the error below.
There's a problem saving this record. You might not have permission to edit it, or it might have been deleted or archived. Contact your administrator for help"
I am trying open one application for example "LAMIES" in Lightning from App launcher but it was opening in Salesforce classic view and if i click on switch to salesforce lightning the app name was switched to another application even though I have given "Lamies" as a default application.
Can any one please let me know the issue.
Hope we can do soql can any body suggest me the query