Has anyone had any success with CTI (Computer Telephony Integration). If would be extremely beneficial to users to have call center features such as bringing up a contact from a phone call. However, reading the Skype App reviews it seems that it is only for opportunities and got a fully developed solution. Another option I found is this:

 

 

However, the .de url and the fact that I could not find a mention of mirage of the salesforce appexchange very sceptical.

 

Please let me know of my option regarding CTI.