• tlong
  • 0 Points
  • Member since 2008

  • Chatter
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 1
  • 1
We are using a web to lead form, but it does not check to see whether the lead is already in salesforce. It just creates a new lead which is cluttering our database and confusing our salesreps.
Is there a way to have the web-to-lead form check based on an id key such as email address to see if it exists? If it does it would update the contact and flag it for the salesreps. If it did not exists then the reuglar process of creating a new lead would continue.
Any help would be greatly appreciated.
  • August 15, 2008
  • Like
  • 0



When someone fills the web form, my sales users recieve an Email saying that a new lead was created in Salesforce. 



Can i have the LINK to this new lead in the template so my sales team can just click on it and open the new lead in salesforce??


where do i customise this?


  • March 23, 2011
  • Like
  • 0