• hlister
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Hi,

 

As part of the approval workflow in salesforce, when a request is either approver or rejected, an email goes back to the submitter notifying that his/her request has been approved and/or rejected. Is there a way to include Approver's comments in that email so that Submitter knows the reason why it was approved/rejected? It seems simple enought to just pull Approver's Comments field on the email however we've been told that it isn't easy to accomplish. If anyone has done this before, I would appreciate if you could share your knowledge on this matter. Thanks.