I am wondering if anyone on the boards has any good ideas as to how I can approach this problem.  We want our Sales Reps to be able to send our NDA's to potential customers with just a click of a button.  I envision a custom link or button on an opportunity that when clicked could use our standard NDA (MS word format), merge in the appropriate fields (Customer Name, Address, etc) and then attach the word file to an email.  The email could be a standard Salesforce email or it could simply open up an new Outlook email (using some javascript and mailto link). In either case all the Sales rep would need to do is click send. Does this sound possible?  If so what would be my best approach to building something like this?