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  • happymanocha
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5 replies

creating a case via REST API

Hello All,

I am planning to integrate Salesforce to an email management system(EMS). I wanted to create the case with in salesforce for any email received into EMS or any outbound email. What would be the recommended approach to do this integration? Is there any REST/SOAP API available to create a case in SalesForce? Is there any other method to do this integration?