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  • Dale Gantous
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3 replies

Salesforce SoftPhone - MITEL

Hello everyone,

 

 

 

I would like to know if It's possible to connect Salesforce with a digital telephone MITEL. I've installed the Salesforce CTI demo adapter 2.0 and the Firefox plugin, but I have no idea about what to do next!

 

 

 

Thanks in advance!!

SOLVED
9 replies

Salesforce CTI x Asterisk Call Center

hello,

My company has an asterisk PBX and use the SalesForce EE, but did not find plugins to integrate the PBX with the Salesforce CRM.

Realized that the Salesforce do provide a toolkit to develop this integration, but to be faster: someone has developed something to integrate Salesforce CTI with Asterisk?

I await suggestions.

marioluis_sc@hotmail.com
marioluiscitadin@gmail.com
http://twitter.com/marioluissc