I have installed Cloud Swarm onto our Salesforce and am having a lot of difficulty getting it to work the way we need it to work. I have set it up so that a user follows any opportunity for an account that they own. It seems to be only working when either myself (admin) or the user that owns the account creates the opp record.

For example, when I create the record for User A's account, they follow it. When another User creates an opp for User A's account, User A is not following it.

Can you please tell me why?