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How to Customize Visitor Details for Chatlets in Live Agent ?

Hi,,

I need to customize the layout for Visitor details of chatlet in Live agent . I want to add another field in layout.. i have given all the permissions but the customfield which i have created is not visible in Live Agent console.

Please can any one find solution for this

bgm1234
August 04, 2014
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0

5 replies

Scheduled report with excel Sheet as attachment in Email

HI all
I have a report which is scheduled, i need an email witha report as attachment in excel format..

please can anyone help me out

bgm1234
February 25, 2014
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0

14 replies

"You have uncommitted work pending. Please commit or rollback before calling out"

Hi,

I have batch apex with http call out. functinality working good. I need to run test case for that batch apex code coverage 100% but test case failed in following line
"HTTPResponse res = http.send(con); " (con refers to http request). and the error is
"You have uncommitted work pending. Please commit or rollback before calling out"

please can any one help me out from this issue..

bgm1234
February 03, 2014
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0

SOLVED

3 replies

get the day of month using apex class

from a list iam getting a date how to find day of week for particular date using apex class

bgm1234
November 20, 2013
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0

5 replies

how to view page source as doctype html-5.0 on visualforce page???

hi....

how to view page source as doctype html 5.0 on visualforce page.

<apex:page doc type="html-5.0">

</apex:page>

when i view the page source code doctype will be in html4.0 but i want doctype html 5.0 how??????????

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" http://www.w3.org/TR/html4/loose.dtd>

please it is an urgent issue

give a quick reply....

bgm1234
November 05, 2013
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0

2 replies

how to convert view page source as HTML5.0

hi,,,,

when i give a right click -> "view page source" on click i can see a source code with html 4.0

but i want a code page source as html 5.0 ,,,, how ??????

bgm1234
November 04, 2013
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0

2 replies

Activity History should not be transferred while changing the ownerof a record is it possible???

hai...

iam trying to block the transfer of activity history from one owner to another owner while changing the owner of a record. if you have any solutions please quick reply ...

bgm1234
October 22, 2013
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0

6 replies

How to Customize Visitor Details for Chatlets in Live Agent ?

bgm1234
August 04, 2014
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0

2 replies

How to Pre populating fields (Contact, Case Origin etc) values in standard case new page using Live Agent without user entering values in prechat form?

Live Chat issue
We have live chat link set up inside of an iframe, the pre chat form also opens inside of an iframe.
We do not want the user to enter any values in the prechat (default ones being Name and email address as delivered by SF) – is there a method to pick up the user ID and auto populate the prechat and send the values across to the receiving side. If there is an existing case ID, the user will enter that on the prechat form and we expect to open up the same case number on the agent side.
We want to open a new case on the agent side if the user does not enter existing case # on the prechat form. As soon as the user clicks on submit on the prechat form, we expect to open a case on agent side with prepopulated values like contact, Case origin, Case record type for User name in standard case page using User ID (though the user does not directly enter these on the prechat form). At a later stage, the case transcript will get added to this case once the chat completes.

Navi
August 01, 2014
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0

5 replies

Scheduled report with excel Sheet as attachment in Email

HI all
I have a report which is scheduled, i need an email witha report as attachment in excel format..

please can anyone help me out

bgm1234
February 25, 2014
Like
0

14 replies

"You have uncommitted work pending. Please commit or rollback before calling out"

bgm1234
February 03, 2014
Like
0

5 replies

how to view page source as doctype html-5.0 on visualforce page???

hi....

how to view page source as doctype html 5.0 on visualforce page.

<apex:page doc type="html-5.0">

</apex:page>

when i view the page source code doctype will be in html4.0 but i want doctype html 5.0 how??????????

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" http://www.w3.org/TR/html4/loose.dtd>

please it is an urgent issue

give a quick reply....

bgm1234
November 05, 2013
Like
0

2 replies

Activity History should not be transferred while changing the ownerof a record is it possible???

hai...

iam trying to block the transfer of activity history from one owner to another owner while changing the owner of a record. if you have any solutions please quick reply ...

bgm1234
October 22, 2013
Like
0

6 replies

Help needed:Unable to find soap 1.1 address

Hi guys,when I tried to generate class from wsdl,it can parse correctly,but when generate code,it report that

Apex Generation FailedUnable to find soap 1.1 address

Can anyone tell me the solution?

Thanks !!!

The wsdl file is this:

<definitions name="CoreService" targetNamespace="http://www.caqh.org/SOAP/WSDL/" xmlns="http://schemas.xmlsoap.org/wsdl/" xmlns:ns1="http://www.caqh.org/SOAP/WSDL/CORERule2.0.1.xsd" xmlns:soap12="http://schemas.xmlsoap.org/wsdl/soap12/" xmlns:tns="http://www.caqh.org/SOAP/WSDL/" xmlns:xsd="http://www.w3.org/2001/XMLSchema">

<types>

<xs:schema targetNamespace="http://www.caqh.org/SOAP/WSDL/CORERule2.0.1.xsd" version="1.0" xmlns:xs="http://www.w3.org/2001/XMLSchema">

<xs:element name="COREEnvelopeBatchResultsAckSubmission">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchResultsAckSubmissionResponse">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchResultsRetrievalRequest">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchResultsRetrievalResponse">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchSubmission">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element name="CheckSum" type="xs:string"/>

<xs:element name="Payload" type="xs:base64Binary"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchSubmissionAckRetrievalRequest">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchSubmissionAckRetrievalResponse">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeBatchSubmissionResponse">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeRealTimeRequest">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element name="Payload" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="COREEnvelopeRealTimeResponse">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

</xs:schema>

<xs:schema targetNamespace="http://www.caqh.org/SOAP/WSDL/" version="1.0" xmlns:xs="http://www.w3.org/2001/XMLSchema">

<xs:element name="batchResultsAckSubmitTransactionResponse" nillable="true">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="batchResultsRetrievalTransactionResponse" nillable="true">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="batchSubmitAckRetrievalTransactionResponse" nillable="true">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="batchSubmitTransactionResponse" nillable="true">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element minOccurs="0" name="PayloadLength" type="xs:int"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="CheckSum" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:base64Binary"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

<xs:element name="realTimeTransactionResponse" nillable="true">

<xs:complexType>

<xs:sequence>

<xs:element name="PayloadType" type="xs:string"/>

<xs:element name="ProcessingMode" type="xs:string"/>

<xs:element name="PayloadID" type="xs:string"/>

<xs:element name="TimeStamp" type="xs:string"/>

<xs:element name="SenderID" type="xs:string"/>

<xs:element name="ReceiverID" type="xs:string"/>

<xs:element name="CORERuleVersion" type="xs:string"/>

<xs:element minOccurs="0" name="Payload" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorCode" type="xs:string"/>

<xs:element minOccurs="0" name="ErrorMessage" type="xs:string"/>

</xs:sequence>

</xs:complexType>

</xs:element>

</xs:schema>

</types>

<message name="CORETransactions_batchSubmitTransactionResponse">

<part element="tns:batchSubmitTransactionResponse" name="batchSubmitTransactionResponse"/>

</message>

<message name="CORETransactions_batchSubmitTransaction">

<part element="ns1:COREEnvelopeBatchSubmission" name="body"/>

</message>

<message name="CORETransactions_batchResultsAckSubmitTransaction">

<part element="ns1:COREEnvelopeBatchResultsAckSubmission" name="body"/>

</message>

<message name="CORETransactions_realTimeTransaction">

<part element="ns1:COREEnvelopeRealTimeRequest" name="body"/>

</message>

<message name="CORETransactions_realTimeTransactionResponse">

<part element="tns:realTimeTransactionResponse" name="realTimeTransactionResponse"/>

</message>

<message name="CORETransactions_batchSubmitAckRetrievalTransaction">

<part element="ns1:COREEnvelopeBatchSubmissionAckRetrievalRequest" name="body"/>

</message>

<message name="CORETransactions_batchResultsAckSubmitTransactionResponse">

<part element="tns:batchResultsAckSubmitTransactionResponse" name="batchResultsAckSubmitTransactionResponse"/>

</message>

<message name="CORETransactions_batchSubmitAckRetrievalTransactionResponse">

<part element="tns:batchSubmitAckRetrievalTransactionResponse" name="batchSubmitAckRetrievalTransactionResponse"/>

</message>

<message name="CORETransactions_batchResultsRetrievalTransactionResponse">

<part element="tns:batchResultsRetrievalTransactionResponse" name="batchResultsRetrievalTransactionResponse"/>

</message>

<message name="CORETransactions_batchResultsRetrievalTransaction">

<part element="ns1:COREEnvelopeBatchResultsRetrievalRequest" name="body"/>

</message>

<portType name="CORETransactions">

<operation name="batchResultsAckSubmitTransaction" parameterOrder="body">

<input message="tns:CORETransactions_batchResultsAckSubmitTransaction"/>

<output message="tns:CORETransactions_batchResultsAckSubmitTransactionResponse"/>

</operation>

<operation name="batchResultsRetrievalTransaction" parameterOrder="body">

<input message="tns:CORETransactions_batchResultsRetrievalTransaction"/>

<output message="tns:CORETransactions_batchResultsRetrievalTransactionResponse"/>

</operation>

<operation name="batchSubmitAckRetrievalTransaction" parameterOrder="body">

<input message="tns:CORETransactions_batchSubmitAckRetrievalTransaction"/>

<output message="tns:CORETransactions_batchSubmitAckRetrievalTransactionResponse"/>

</operation>

<operation name="batchSubmitTransaction" parameterOrder="body">

<input message="tns:CORETransactions_batchSubmitTransaction"/>

<output message="tns:CORETransactions_batchSubmitTransactionResponse"/>

</operation>

<operation name="realTimeTransaction" parameterOrder="body">

<input message="tns:CORETransactions_realTimeTransaction"/>

<output message="tns:CORETransactions_realTimeTransactionResponse"/>

</operation>

</portType>

<binding name="CORETransactionsBinding" type="tns:CORETransactions">

<soap12:binding style="document" transport="http://schemas.xmlsoap.org/soap/http"/>

<operation name="batchResultsAckSubmitTransaction">

<soap12:operation soapAction=""/>

<input>

<soap12:body use="literal"/>

</input>

<output>

<soap12:body use="literal"/>

</output>

</operation>

<operation name="batchResultsRetrievalTransaction">

<soap12:operation soapAction=""/>

<input>

<soap12:body use="literal"/>

</input>

<output>

<soap12:body use="literal"/>

</output>

</operation>

<operation name="batchSubmitAckRetrievalTransaction">

<soap12:operation soapAction=""/>

<input>

<soap12:body use="literal"/>

</input>

<output>

<soap12:body use="literal"/>

</output>

</operation>

<operation name="batchSubmitTransaction">

<soap12:operation soapAction=""/>

<input>

<soap12:body use="literal"/>

</input>

<output>

<soap12:body use="literal"/>

</output>

</operation>

<operation name="realTimeTransaction">

<soap12:operation soapAction=""/>

<input>

<soap12:body use="literal"/>

</input>

<output>

<soap12:body use="literal"/>

</output>

</operation>

</binding>

<service name="CoreService">

<port binding="tns:CORETransactionsBinding" name="CORETransactionsPort">

<soap12:address location="http://AS03:8080/stomp/webservices/CORETransactions"/>

</port>

</service>

</definitions>

czhang
July 22, 2011
Like
0

20 replies

Help Splitting up Full Name field into First Name and Last Name

Hello

I have a field where a Full Name is entered - I need to split this into a First Name field and a Last Name field

I have created the fields - I need help on the formula

In many cases there are 4 entries

John abott-gacey

Mary Smith-Felch

Sam M. Wall

Thanks

Roger-doger
January 26, 2011
Like
0