• DBurge12
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I am sending alerts to users when a record has been modified. I want an email to contain previous values of the changed fields so I am using the PRIORVALUE to update the fields. PRIORVALUE is working for normal fields but for lookup and picklist it seems like it is giving the values number and displays them as numbers instead of the value itself. Does anyone know how to show previous values of a lookup or picklist in an email/alert?


Appreciate any help.