Exciting opportunity for an experienced Salesforce resource at QUALCOMM Incorporated!
Provide enterprise support and implementation of Salesforce.com instances. The successful candidate will be responsible and accountable for translating business processes into systems solutions, preparing system requirements, performing complex system configurations to match business unit requirements, providing Salesforce.com application training and facilitating communication with users. Must be able to analyze current business process(es) or needs, and identify and implement streamlined, efficient application solutions.
Skills/Experience: Five plus years providing systems or business process analyst support in an engineering, manufacturing or high tech industry required. Three plus years in a technical customer service role required. Two plus years working with an integrated CRM solution a plus. Salesforce.com implementation and support experience strongly desired. Understanding of database concepts and data management (RDBMS) required. Must develop moderate to complex SQL scripts. Java, XML, HTML skills a plus.
Additional Skills: Must demonstrate exceptional verbal and written communication skills. Excellent organizational and follow through skills are required. Experience developing system requirements is required. Experience with relational database management systems and design methodologies is required. Must demonstrate expert abilities in office productivity tools (MS Office suite).
Education Requirements: Bachelor's degree in Computer Science or equivalent experience required.
Please apply directly at www.qualcomm.com/careers and reference Requisition # N1763088.
Thanks ahead of time!
altough the portal user can select another contact from Lookup ,after saving
Salesforce shows the same contact. ie Contact update is lost somewhere.
No triggers are running on Case on my org.
What could be the possible reason for this.? Is this a bug or something to do with sharing rules.
Any pointers will be greatly appreciated.
We need some help on creating case with associated contact detail.
The New emailAgent uses the Partner API classes to create the new case. But it creates the cases with description and subject only.
Can we associate contact detail (using the from field "from" the email) using Partner API for given case? Or is there any other alternative.
Thanks in Advance .........
I'm having trouble with my Email to Case agent.
I've got multiple Email to Case agents set up to run on about 7 different email address, and they all work fine.
I'm trying to change the Salesforce user that processes these messages, but I'm getting the following error:
2008-07-09 13:13:12,202 [main] INFO com.sforce.mail.EmailService loaded as a t imer service. 2008-07-09 13:13:13,834 [Timer-0] INFO processing 1 messages 2008-07-09 13:13:16,108 [Timer-0] ERROR Routing Addresses are not set up correct ly to run Email To Case. 2008-07-09 13:13:16,118 [Timer-0] ERROR com.sforce.exception.InvalidConfiguratio nException: Routing addresses are not setup correctly. com.sforce.exception.InvalidConfigurationException: Routing addresses are not se tup correctly. at com.sforce.mail.GenericClient.handleMessage(GenericClient.java:638) at com.sforce.mail.GenericClient.receive(GenericClient.java:409) at com.sforce.mail.EmailService$EmailWorker.run(EmailService.java:211) at java.util.TimerThread.mainLoop(Unknown Source) at java.util.TimerThread.run(Unknown Source)
The only thing I'm changing is the Salesforce login and password.
I've had a look, and if I change this user on to the System Admin profile, this error goes away and email to case works fine.
If I put it back on it's current custom profile, this error occurs every time.
Obviously it is bad practice to give users System Admin access when you don't need to, so I'm trying to determine which permissions I need to grant it in order for this to work.
Looking at the permissions I've granted to the profile, I can't see anything else (secure) that I can grant it.
ie. I've already given it the "manage cases", "edit tasks", "edit event's", "send emails" and bascially full permission access to all objects.
I have tried giving the new user the 'modify all data' and 'customize application' permissions (against my better judgement) as per the Salesforce online help, but this didn't help.
Does anyone know which permission is being denied?
* Registrations are detail-master to Programs
* Faimly Groups are also detail-master to Programs
* Registrations has lookup relationship to Family Groups
* want to limit so that you can only choose a Family Group that belongs to the same Program that the Registration belongs to
So basically this is a workaround to get around the lack of filtered lookups.
I tried writing the validation rule to look like this:
NOT ( VLOOKUP( $ObjectType.Family_Group__c.Fields.Program__c ,
$ObjectType.Family_Group__c.Fields.Id , Family_Group__r.Id ) = Program__r.Id )
However, this gives me an error of "Incorrect parameter for function VLOOKUP(). Expected Record Name field." which is rather inscrutable, I'm sure you'll agree.
From experimentation, I've found that it works if I replace those Id fields with Name fields. However, I don't want to do that, as Family Group names are not necessarily unique.
Why doesn't it work with the Id's? Is there some reason that this function won't accept Id fields as parameters? If so, is that something that could be changed? This is probably the most important potential use of this function in validation rules.
BTW, the documentation is not clear on this. The only thing it says is "The field_on_lookup_object must be an indexed field." But I can't find anywhere what constitutes an Indexed Field in SFDC, so that's not too helpful.
Thanks for any help!