i want to log a case in my developer org. when i click on "Help" link on top right corner in the home page it is redirecting to Help.salesforce.com but when i try to open a case by clicking on "open case" its again going to home page of Help.salesforce.com and this is repeating as a cycle and not able to open a case.
the same is happening in Sandbox also.
but when i go to enterprise/production org the link i see on top right corner in "Help & Training" instead of only "Help" (in Developer org) and its allowing me to open a case.
please help me if anyone has idea about this.
i have an urgent requirement to open a case from my developer org.
thanks in advance