I have time based Workflow on opportunity Object. As per our workflow criteria when 'Reservation End date and closed date equals today's date and Reservation Flag is true' the workflow fires and updates 2 fields namely 'Stage Name' and 'Close Date'. Aftre this before update Trigger Fires- updates field on opportunity. Workflow is working for some records but for some records geting below error • "Closed/Lost opportunity stage should match with Omitted forecast category". Not able to understand reason for this error.

Can any one help?

Thanks in advance.

Hi,

We have set up Email to Case functionality. We are getting this error at least once in a day and the case is not opened:

UNABLE_TO_LOCK_ROW : unable to obtain exclusive access to this record

We have gone through this knowledge Article: https://help.salesforce.com/apex/HTViewSolution?urlname=Email-to-Case-error-UNABLE-TO-LOCK-ROW-unable-to-obtain-exclusive-access-to-this-record&language=en_US (https://help.salesforce.com/apex/HTViewSolution?urlname=Email-to-Case-error-UNABLE-TO-LOCK-ROW-unable-to-obtain-exclusive-access-to-this-record&language=en_US)

But, when case is created, we are not updating any parent record of it.

What is the reason of this issue?

Thanks,
Rupali